Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website https://pixomaze.com (“Website”) and any services provided by Jempitona Pty Ltd t/a Pixomaze (“Pixomaze”, “we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms.

1. Eligibility

This Website is intended for users aged 18 years and over. By using the Website, you represent that you are at least 18 years old and have capacity to enter into a binding agreement.

2. Nature of Services

Pixomaze provides tarot readings, related spiritual content, and digital services, which may include free and paid offerings, subscription-based access, and AI-assisted content. All services are provided for entertainment and spiritual purposes only and do not constitute professional advice of any kind.

3. Accounts and Registration

You may be required to create an account to access certain features or services. You agree to:

  • Provide accurate and complete information;
  • Maintain the security of your login credentials;
  • Promptly update your details if they change;
  • Accept responsibility for all activities under your account.

4. Payments and Pricing

Some services on Pixomaze are provided free of charge, while others require payment. Prices are displayed on the Website and may be changed from time to time. All charges will be processed via our payment providers (e.g. Stripe, PayPal).

5. Subscriptions and Billing

By purchasing a subscription on Pixomaze, you acknowledge and agree that:

  • Subscriptions are billed automatically in advance on a recurring basis (e.g. monthly or annually, as indicated at checkout) until cancelled.
  • You authorise Pixomaze to charge your nominated payment method via Stripe (or other payment processor) at the start of each billing period.
  • If payment fails, we may suspend or restrict your access to subscription content until payment is successfully processed.
  • You are responsible for maintaining accurate and valid billing information, including your email and payment details.
  • You may cancel your subscription at any time via your account settings or by contacting us. Cancellation will prevent future billing but will not retroactively cancel or refund any previous billing period.
  • Upon cancellation, you will retain access to subscription content until the end of your current paid billing period unless your account is terminated for breach of these Terms.
  • We may modify subscription prices or features. Where reasonably practicable, we will provide notice before changes take effect. Your continued subscription after changes indicates acceptance of the updated terms.

6. Refund Policy

Due to the digital and/or personalised nature of our services, including tarot readings and subscription content:

All purchases and subscriptions are final and non-refundable.

Once access is granted, the service is deemed to have been delivered. You acknowledge that you are not entitled to a refund simply because you are dissatisfied with a reading or interpretation, or if an expected outcome does not occur.

Your rights under the Australian Consumer Law are not excluded. Where we are legally obliged to provide a refund, replacement, or other remedy, we will comply with those obligations.

7. Chargebacks and Billing Disputes

If you have any concerns about billing or charges, you agree to contact us via our website so we can attempt to resolve the issue.

Initiating a chargeback with your bank or payment provider without first contacting us may be considered misuse of our services. We reserve the right to:

  • Provide evidence of service delivery (including logs and access records) to dispute any chargeback; and
  • Terminate or restrict your account if we reasonably believe that you have engaged in abusive chargeback behaviour.

8. Intellectual Property

All content on the Website, including text, graphics, images, logos, audio, video, and AI-generated content (collectively, “Content”) is owned by or licensed to Pixomaze, and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, publish, or create derivative works from any Content without our prior written consent, except where permitted by law.

9. Acceptable Use

You agree not to use the Website or services to:

  • Engage in unlawful, fraudulent, or deceptive behaviour;
  • Harass, threaten, or abuse others;
  • Scrape, harvest, or collect data from the Website without permission;
  • Reverse engineer or interfere with the Website’s technical operations;
  • Upload or transmit malicious code, viruses, or harmful content.

10. Abuse of Service

Any attempt to exploit refunds, circumvent payments, abuse chargeback processes, or harass staff or other users may result in immediate suspension or termination of your account and access to Pixomaze, without refund.

11. AI and Limitations of Information

Some services and content on Pixomaze may be generated or assisted by artificial intelligence. AI-generated content may contain inaccuracies, omissions, or unintended outputs. All such content is provided “as is” for entertainment purposes.

12. Limitation of Liability

To the fullest extent permitted by law, Pixomaze and its directors, officers, employees, contractors, and agents exclude all liability for any loss, damage, cost, or expense (whether direct, indirect, consequential, special, or otherwise) arising out of or in connection with:

  • Your use of or reliance on the Website, services, or Content;
  • Any decisions you make based on tarot readings or interpretations;
  • Any emotional distress, financial loss, relationship outcome, or missed opportunity;
  • Any interruption, delay, or failure of the Website.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

13. Third-Party Links and Affiliates

The Website may contain links to third-party websites or services, including affiliate links. We do not control or endorse these third-party sites and are not responsible for their content, practices, or policies. Your use of third-party sites is at your own risk.

14. Termination

We may suspend or terminate your access to the Website or services at any time, with or without notice, if we reasonably believe that you have breached these Terms or engaged in conduct that may harm Pixomaze or other users.

Upon termination, you must cease all use of the Website and Content. Any provisions of these Terms which by their nature should survive termination (including intellectual property, limitation of liability, and governing law) will survive.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

16. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on the Website. Your continued use of the Website after any changes indicates your acceptance of the updated Terms.

17. Contact Us

If you have any questions about these Terms, please contact:

Jempitona Pty Ltd t/a Pixomaze
Email: admin@pixomaze.com
Location: New South Wales, Australia