Privacy Policy

Effective date: 8 December 2025

This Privacy Policy explains how Jempitona Pty Ltd t/a Pixomaze (“Pixomaze”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Who We Are

Pixomaze is operated by Jempitona Pty Ltd (ABN: 16 142 831 187), based in New South Wales, Australia.

Website: https://pixomaze.com

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and contact details;
  • Account information (such as username, subscription status);
  • Billing and transaction details (processed via third-party payment providers);
  • IP address, device type, and browser information;
  • Usage data, including pages viewed and interactions on the website;
  • Cookies and similar tracking technologies;
  • Preferences related to marketing and subscriptions.

3. How We Collect Information

We may collect information when you:

  • Visit or browse our website;
  • Create an account or subscribe to our services;
  • Purchase readings, subscriptions, or other products;
  • Join our mailing list or newsletter;
  • Contact us via email or contact forms;
  • Interact with our content, including AI-generated content;
  • Click on affiliate links or promotions.

4. How We Use Your Information

We may use your personal information to:

  • Provide you with free and paid tarot readings and related services;
  • Manage subscriptions, accounts, and user access;
  • Process payments via our payment providers (e.g. Stripe, PayPal);
  • Send transactional emails, such as receipts and account notices;
  • Send newsletters, updates, and marketing communications (where permitted);
  • Improve our website, services, and user experience;
  • Monitor for fraud, abuse, or misuse of services;
  • Comply with our legal obligations under Australian law.

5. Email Marketing and Subscriptions

If you subscribe to our newsletter or marketing emails, we may send you updates, promotions, and content related to Pixomaze. You can unsubscribe at any time by using the unsubscribe link provided in each email, or by contacting us directly.

6. Cookies and Tracking

We use cookies and similar technologies to improve website functionality, perform analytics, and personalise content. You can control or disable cookies through your browser settings, though this may affect the functionality of the website.

7. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

  • Payment processors (e.g. Stripe, PayPal);
  • Email and newsletter platforms;
  • Analytics and performance monitoring tools;
  • Website hosting providers;
  • Affiliate networks and tracking tools.

These third parties are required to handle your information in accordance with relevant privacy laws and only for the purposes for which it was provided.

8. International Data Transfers

Some of our service providers may be located outside Australia. Where your personal information is transferred overseas, we take reasonable steps to ensure it is protected by privacy standards comparable to those in Australia.

9. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Access and Correction

You may request access to the personal information we hold about you, or request that we correct any inaccurate or incomplete information. To do so, please contact us using the details below. We may require verification of your identity before processing your request.

11. Retention

We retain personal information for as long as reasonably necessary to provide services, fulfil legal obligations, resolve disputes, and enforce our agreements.

12. Your Rights

Subject to Australian law, you may have rights to:

  • Access personal information we hold about you;
  • Request correction of inaccurate information;
  • Withdraw consent for certain types of processing;
  • Unsubscribe from marketing communications.

13. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact:

Jempitona Pty Ltd t/a Pixomaze
Email: admin@pixomaze.com
Location: New South Wales, Australia

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last revised. Your continued use of the website after any changes indicates your acceptance of the updated policy.